Returns & Exchanges

DSML E-SHOP offers a 14-day return period from the date of delivery for items in original, unworn condition with all tags attached. Please note that certain limited-edition releases and final sale items may be ineligible for return.

Return Process

• 1.
  Request Authorization

  Log into your DSML account or use the guest portal to request a Return Merchandise Authorization (RMA) number within 14 days of receipt.

• 2.
  Prepare Your Package

  Securely pack your items in their original designer packaging and shipping box, ensuring all security tags remain intact and untampered.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, or arrange for a collection.

• 4.
  Receive Refund

  Once our quality control team inspects and approves the return, your refund will be processed to the original payment method within 10 business days.